Privacy Policy

Effective Date: 1 June 2026

Welcome to Aussieplay Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aussieplay.com.au and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: Name, date of birth, email address, postal address, phone number, and other identifiers by which you may be contacted online or offline.
Account Information: Username, password, transaction history, and other account-related data.
Payment Information: Credit/debit card details, bank account information, and other payment data necessary to process your deposits and withdrawals.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
To process your transactions and manage your account.
To communicate with you, including sending account updates, promotional materials, and customer support.
To improve our website, products, and services by analyzing usage and trends.
To detect, prevent, and address technical issues, fraud, and security breaches.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processors, identity verification services, and IT support.
Legal and Regulatory Authorities: When required by law or regulation, or to protect our rights, we may disclose your information to government agencies, law enforcement, or other regulatory bodies.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.
With Your Consent: We may share your information with other third parties if you have given us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under the Australian Privacy Act 1988 and other applicable laws, you have certain rights regarding your personal information, including:

The right to access your personal information.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal information, subject to legal and regulatory exceptions.
The right to object to or restrict certain processing of your data.
The right to withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver personalised content and advertising. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. International Transfers

Your information may be transferred to, and processed in, countries outside Australia, including countries that may not have the same data protection laws as Australia. We will take all reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:

Aussieplay Casino
Privacy Officer
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Gaming Street, Sydney, NSW 2000, Australia

Thank you for choosing Aussieplay Casino. Your privacy is important to us.